This add-on costs $9 and isn't part of the main Chat Support Live purchase
Zendesk Integration with Chat Support Live
Use this app to automatically synchronize Zendesk customers with Chat Support Live, view Zendesk tickets, or create new ones without leaving Chat Support Live, and more.
Purchase for $9
Zendesk
Tickets Synchronization
Chat Support Live will automatically displays the Zendesk tickets of the active Chat Support Live user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.
- Zendesk tickets syncronization
- Automatic ticket update with latest messages
Conversion to Zendesk Ticket
Convert Chat Support Live conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in Chat Support Live.
- Converts chats in Zendesk tickets
- Automatic synchronization and user creation
